Remote Server Care Program

Business Protection Services

New Age Digital offers comprehensive back office support for your servers and applications that include remote issue remediation with no per-incident charges.

The Network Operations Center (NOC) provides 24x7 remote server monitoring and management that is proactive and preventive maintenance oriented.

Remote Server Care Program

New Age Digital continues by remotely monitoring your servers and applications securely and constantly.

Monitoring services include

24x7 monitoring
Alerts and Intelligent Escalation
Categorization of alerts (Critical and Non-Critical) by NOC
Problem analysis
Steps to resolution and ticket
Remediation of issues on best effort basis
Problem cannot be resolved remotely . local action taken

Continuous Network Monitoring 24x7

New Age Digital protects by also monitoring every aspect of your network to detect and report problems proactively.before they escalate.

Areas of concentration include

Server traffic: load and throughput
Hardware integrity and reliability
Storage space and availability
Back-up success and failures
Anti-virus protection
Spyware detection and removal
Uninterruptible Power Supply (UPS) monitoring

With New Age Digital total managed care of your workstations, servers and network.your business can effectively do its business.