Workstation Total Care Program

Business Protection Services

New Age Digital offers comprehensive managed services that proactively monitor your workstations by providing tracking of all software and hardware on each desktop and laptop. Reports are available on all maintenance activities.

Ongoing Managed Care

New Age Digital provides an initial survey then applies ongoing scheduled maintenance for every workstation on your network.

Preventive Maintenance Activity

Asset data collection
Spyware deletion
Temp File deletion
Anti-virus signature updates
Patch assessment
SMART check

Virtual Help Desk

New Age Digital is always available for your questions through our virtual service desk. Remote Server Care is necessary for Virtual Service Desk.

Live technical help is available from 8:00 am to 10:00 pm EST on business days.

Our 24x7 help desk and troubleshooting direct your questions to a toll free number, forwarded calls and call backs.

Quarterly On-Site Consultation

New Age Digital improves your functionality by periodically examining your operations and recommending ways to make adjustments and upgrades

We perform an extensive quarterly analysis of your network.s trends, security, and performance. We also review your company.s goals and technology issues with you.

This allows us to make specific recommendations for improving your network performance, office productivity, and help you plan and budget for future IT needs.