Reset Symantec Antivirus Corporate Password

It can be quite frustrating to take on a new client and not be able to access the Symantec Antivirus Console or Symantec Secuity Center Console because the password was never recorded. Here are a couple of options for recovering from that situation.

The first thing to try is the default password "symantec".

Older versions of Symantec Antivirus (before version 10) have a password to access the console. This can be reset by stopping the Symantec Antivirus services in the Microsoft Services MMC and changing a registry key. Changing this key will set the password back to the default, but must be done with the services stopped. Open regedit and change the following key's value and restart the services.

HKLM\SOFTWARE\INTEL\LANDesk\VirusProtect6
\CurrentVersion\ConsolePassword

Value: 1084A085DC6BD2D755D4D6A7726

Symantec Antivirus version 10 has both a login name and password. This can be reset by using the iforgot.exe program that is located under the Program Files\Symantec\Symantec System Center\Tools folder. You will need to know the login name for the iforgot.exe program to reset the password.